================================================================================================== #fedora-flock-openqa: I contributed! But what now? - Speaker: Bhagyashree (Bee) Padalkar (bee2502) ================================================================================================== Meeting started by jflory7 at 09:02:51 UTC. The full logs are available at https://meetbot.fedoraproject.org/fedora-flock-openqa/2016-08-02/flock2016.2016-08-02-09.02.log.html . Meeting summary --------------- * Introduction (jflory7, 09:02:59) * Talking about improving contributor retention rates in Fedora contributor community (jflory7, 09:03:16) * Who am I? A data freak! Spends most time in Fedora CommOps working on community-oriented metrics (jflory7, 09:03:52) * Analyzing fedmsg data and how contributors interact, and what we do in the field impacts our project (jflory7, 09:04:27) * What are we talking about? (jflory7, 09:04:34) * Newcomer on-boarding is important, but retainment is critical (jflory7, 09:04:48) * Using data analytics for improving contributor retention (jflory7, 09:05:02) * === Contributor Onboarding and Retention (graph) === (jflory7, 09:05:53) * fedmsg started in 2013, so no data available past that (jflory7, 09:06:08) * Short-term contributor: Did a little bit, were active for around for three months, then left (jflory7, 09:07:45) * Long-term contributors: Stayed active after initial period (jflory7, 09:07:52) * Note about 2016: Inactive members were huge number because of spam attacks in recent months, which affects skew (jflory7, 09:08:15) * Inactive contributors: Have not done anything in Fedora beyond registration (jflory7, 09:08:26) * (Actually, there is a lot more specific criteria about how activity, short-term / long-term is measured, but these are detailed in the slides) (jflory7, 09:08:54) * Contributor On-boarding and Retention (jflory7, 09:09:56) * Around 50% of contributors are classified as "short-term", who contribute for three months and depart (jflory7, 09:11:16) * More than 5,000 new FAS accounts created annually (excluding spam accounts) (jflory7, 09:12:47) * Contributor Survey (jflory7, 09:12:58) * 16 participants, looking at what made them stay as contributors (jflory7, 09:13:34) * None started as Red Hat employees, some are now (jflory7, 09:13:40) * Diverse areas of contributions to range of areas in Fedora (jflory7, 09:13:55) * All intended to remain as long-term contributors to the project when they became active (jflory7, 09:14:26) * === Community matters === (jflory7, 09:14:42) * Not just about loving your work, but a strong FOSS community makes people stay (jflory7, 09:14:58) * Some cited four foundations, a sense of giving back to the community, and constant learning also made them stay (jflory7, 09:15:12) * === Community Ratings === (jflory7, 09:16:24) * === Inspire. Interact. Feedback. === (jflory7, 09:18:56) * Encourage newcomers to speak up in IRC, meetings, and mailing lists (involve newcomers and give them a voice) (jflory7, 09:19:26) * Assign action items (creates sense of responsibility early on) (jflory7, 09:19:36) * Feedback process (IRC karma and Fedora Badges put to good use!) (jflory7, 09:19:48) * LINK: https://fedorahosted.org/fedora-badges/ticket/409 (jflory7, 09:21:27) * Interns matter! Whether Outreachy, GSoC, Red Hat, focus on ways on making them stay past their internship (jflory7, 09:22:24) * Onboarding is Important (jflory7, 09:23:44) * Need for mentors, much debated issue, not as feasible (jflory7, 09:23:54) * CommOps has been helping create a defined on-boarding process for different Fedora teams (jflory7, 09:24:15) * === On-boarding Master Ticket === (jflory7, 09:25:16) * LINK: https://fedorahosted.org/fedora-commops/ticket/34 (jflory7, 09:26:34) * General on-boarding badges for all sub-projects: (jflory7, 09:26:54) * Licensed to Push (Pagure), hot topic (mailing lists), etc. (jflory7, 09:27:07) * Studying other long-term Fedora contributors (jflory7, 09:27:23) * Patterns in activity of long-time contributors: consistency > activity (jflory7, 09:27:49) * Consistency should be measured / valued perhaps more than short, intense bursts of activity early on in a contributor's "lifecycle" (jflory7, 09:29:22) * Impact of attending Fedora events (jflory7, 09:29:30) * Meeting community in person at events (jflory7, 09:29:37) * Performed some data analytics understanding impact of attending events like FOSDEM and contributionactivity (jflory7, 09:29:57) * Not only great for newcmers but also lead to increase in activity in attendees (jflory7, 09:30:09) * LINK: https://networksfordata.wordpress.com/2016/03/08/fedora-at-fosdem/ (jflory7, 09:30:32) * Long-term activity from FOSDEM 2014 badge scanners: noticeable trend from pre- and post-FOSDEM contributions (jflory7, 09:31:52) * Q: "What did you use to measure activity specific from FOSDEM 2014?" (jflory7, 09:32:36) * A: Using the Fedora badge for FOSDEM 2014 enabled us to look at these contributors (jflory7, 09:33:02) * Trend also continued at FOSDEM 2015 (jflory7, 09:34:07) * Conclusion / Open Discussion (jflory7, 09:34:18) * What to take away: community matters for retaining contributors, defining and refining on-boarding series, encourage interactions and create a feedback mechanism (jflory7, 09:35:33) * Individually: attending Fedora events, engaging in mailing lists, IRC, meetings, etc., and look for consistency over just activity (jflory7, 09:36:08) * Shout-out to skamath for helping generate these statistics! (jflory7, 09:36:29) * LINK: https://docs.google.com/presentation/d/1ANub0RZtqnLaBDzpiQRUkZdnf7n75Pn9H16gb0wZg68/ (jflory7, 09:40:25) Meeting ended at 09:52:01 UTC. Action Items ------------ Action Items, by person ----------------------- * **UNASSIGNED** * (none) People Present (lines said) --------------------------- * jflory7 (84) * zodbot (6) * skamath (4) Generated by `MeetBot`_ 0.1.4 .. _`MeetBot`: http://wiki.debian.org/MeetBot