17:00:04 <nirik> #startmeeting IRC Support SIG (2014-07-31)
17:00:04 <zodbot> Meeting started Thu Jul 31 17:00:04 2014 UTC.  The chair is nirik. Information about MeetBot at http://wiki.debian.org/MeetBot.
17:00:04 <zodbot> Useful Commands: #action #agreed #halp #info #idea #link #topic.
17:00:04 <nirik> #meetingname irc-support-sig
17:00:04 <nirik> #topic init process
17:00:04 <zodbot> The meeting name has been set to 'irc-support-sig'
17:00:26 * N3LRX 
17:00:28 <nirik> who all is around for a irc support sig meeting?
17:00:30 * Southern_Gentlem 
17:01:00 * che_ 
17:01:22 <nirik> hey che. Long time no see. ;)
17:01:38 <che> nirik, yeah. i am around from time to time but really busy mostly.
17:01:52 <nirik> yeah, seems to be the case with most everyone these days. ;)
17:02:01 <nirik> #topic Week in review
17:02:25 <nirik> Anyone have common bugs/issues or other items they have been seeing lately in channel?
17:02:57 <nirik> again it's been pretty typical I think...
17:03:15 <nirik> a bit quiet since f20 is so old now. ;)
17:04:28 <nirik> alright then, on to tickets I guess...
17:04:37 <nirik> #topic ticket #168	EvilBob recurring hostility - specifically in this case a mental health personal attack
17:04:37 <nirik> .link https://fedorahosted.org/irc-support-sig/ticket/168
17:04:46 <nirik> this is related to the next one too...
17:05:31 <nirik> personally, I would say we ask EvilBob to try and be more polite and just close the ticket.
17:05:36 <EvilBob> Again, I do not feel it is appropriate to feed and enable users untreated paranoia
17:05:57 <che> nirik, +1 ;)
17:06:06 <nirik> EvilBob: sure. I think perhaps it would have been better all around if we had quieted the user sooner.
17:06:18 <nirik> #topic ticket #169 Unfriendly attitude from channel users
17:06:19 <nirik> .link https://fedorahosted.org/irc-support-sig/ticket/169
17:06:19 <nirik> 
17:06:25 <nirik> (this is the other related ticket)
17:06:45 <che> EvilBob, no offense... i think i know the feeling if you sepnt too much time on irc. the trick is to sometimes not answer instead of beeing rude ;)
17:07:55 <EvilBob> che: I was not rude
17:08:19 <EvilBob> che: I simply suggested that they seek professional help from the medical community
17:08:21 <che> EvilBob, well the mental health facility one is not friendly either. ;)
17:08:41 <che> EvilBob, 99.9% of humanity needs that.
17:08:58 <nirik> IMHO, telling people that (even if it's completely true and would help them) doesn't get them to seek such help
17:09:52 <EvilBob> I will take your opinions under consideration in the future
17:10:08 <nirik> I think we need to use quiet more quickly for folks who are offtopic so it doesn't escalate...
17:10:15 <nirik> thanks EvilBob
17:10:44 * nirik notes it was none of the people this person found unfriendly who quieted them. :)
17:11:07 <che> nirik, probably because most people dont even get that they are muted :D
17:11:11 <nirik> anyhow, anything else on these two?
17:11:15 <nirik> che: well, it tells them...
17:11:21 <nirik> but I agree some people don't read.
17:11:28 <che> nirik, ... exactly.
17:11:37 <nirik> we see that every single day in fedora-unregistered.
17:12:53 <nirik> #topic ticket #170 irc channel makes you join another channel when not registered
17:12:53 <nirik> .link https://fedorahosted.org/irc-support-sig/ticket/170
17:13:09 <nirik> I added my thoughts to the ticket. While well meaning, the suggestion won't work, IMHO.
17:13:25 <EvilBob> We have discussed this numerous times
17:13:33 <nirik> yeah.
17:13:57 <EvilBob> If nothing else it cuts down the noise from people having connection issues that part/join flood
17:14:33 <N3LRX> and the spam bots with random nicks
17:14:45 <EvilBob> yup
17:14:55 <che> enough reason from my pov to keep it.
17:14:59 <nirik> If freenode added a way to customize the 'cannot send to channel' message, I might be up for trying it. Until then, no.
17:15:09 <EvilBob> +1
17:16:20 <nirik> alright. Sounds like we are all pretty much agreeing that we can't follow the suggestion as is. ;)
17:16:24 <nirik> #topic Open Floor
17:16:31 <nirik> anyone have items for open floor?
17:16:37 <nirik> comments, suggestions, ideas?
17:17:22 <EvilBob> I've not been around much, just busy with life and most recently sick.
17:17:40 <nirik> cool... and not cool. ;)
17:18:28 <EvilBob> Bronchitis... hate it. Have not had this crap since I quit smoking pot 27 years ago.
17:18:43 <nirik> icky. well, get well soon.
17:19:02 <EvilBob> Yeah pumping in meds and fluids
17:19:44 <nirik> ok, if nothing else will end the meeting in a minute...
17:20:27 <nirik> Thanks for coming everyone.
17:20:31 <nirik> #endmeeting