17:00:35 <nirik> #startmeeting IRC Support SIG (2011-10-27)
17:00:35 <zodbot> Meeting started Thu Oct 27 17:00:35 2011 UTC.  The chair is nirik. Information about MeetBot at http://wiki.debian.org/MeetBot.
17:00:35 <zodbot> Useful Commands: #action #agreed #halp #info #idea #link #topic.
17:00:36 <nirik> #meetingname irc-support-sig
17:00:36 <nirik> #topic init process
17:00:36 <zodbot> The meeting name has been set to 'irc-support-sig'
17:00:42 <nirik> #topic init process
17:01:30 * Southern_Gentlem 
17:01:44 * DiscordianUK is present
17:02:57 <nirik> ok, lets go ahead and dive in. Should be a pretty short meeting today I would think...
17:03:01 <nirik> #topic Week in review
17:03:10 <nirik> Stats are down for now pending a server move.
17:03:20 <nirik> anyone have anything they would like to shout out from this last week?
17:03:30 <nirik> any trends or things we should know about?
17:03:37 <DiscordianUK> it's been fairly quiet
17:04:10 <DiscordianUK> lots of people asking about f16 issues
17:04:55 <nirik> yeah, a fair number of new folks it seems like.
17:05:57 <nirik> ok, moving on to tickets then.
17:06:07 <nirik> #topic Tickets
17:06:08 <nirik> https://fedorahosted.org/irc-support-sig/report/1
17:06:25 <nirik> .title https://fedorahosted.org/irc-support-sig/ticket/77
17:06:26 <zodbot> nirik: #77 (KUDOS to some guys at #fedora) - irc-support-sig - Trac
17:06:39 <nirik> kudos to DiscordianUK, dcr226, fenrus02
17:07:09 <DiscordianUK> I didn't say much
17:07:26 * dcr226 never says much
17:07:28 <dcr226> ;-)
17:08:02 <nirik> so thanks. ;)
17:08:12 <nirik> anyone want to close the ticket with our thanks?
17:08:39 <dcr226> I can
17:10:07 <nirik> thanks.
17:10:21 <nirik> there was another ticket that has since been closed.
17:10:29 <nirik> So, should we discuss it? or just move on?
17:10:35 <Southern_Gentlem> move on
17:10:44 <DiscordianUK> +1
17:10:46 <dcr226> -1
17:11:04 <Southern_Gentlem> dcr226,  so you want to discuss this one
17:11:15 <dcr226> the ticket system was implemented to discuss feedback, if we become selective over the feedback we discuss, then thats bad fu imho
17:11:18 <DiscordianUK> no 79?
17:11:32 <dcr226> Southern_Gentlem, even if its "ok, cool" -> close...we should discuss it imho
17:11:40 <Southern_Gentlem> ok
17:12:14 <dcr226> I don't much care for either ticket tbh...but I don't think we should ever brush them to one side
17:12:17 * dcr226 eof :-)
17:12:27 <nirik> .title https://fedorahosted.org/irc-support-sig/ticket/79
17:12:27 <zodbot> nirik: #79 (Abusive behavior by operator) - irc-support-sig - Trac
17:12:44 <DiscordianUK> i saw no abuse
17:13:20 <dcr226> nor did I, the log shows nothing. I disagree with the comments made in the ticket whole-heartedly... close imo
17:13:33 <DiscordianUK> The OP was given sound advice
17:14:12 * nirik stands by his comments.
17:14:24 <Southern_Gentlem> 78 and 79 is the same complaintant
17:14:31 <DiscordianUK> indeed
17:14:38 <dcr226> nirik, totally
17:14:54 <dcr226> nirik, ftr, I was disagreeing with the OP ;-)
17:15:30 <nirik> I think the submittor has a poor approach and we should try and get them to do something more constructive.
17:15:35 <Southern_Gentlem> 79 i had not realized that it was the same person as 78 or i would have ban him
17:15:52 <nirik> at the same time, we should try and do that, and not just keep them downward spiraling.
17:16:16 <Southern_Gentlem> nirik,  sorry i see this person as an attention whore
17:16:36 <Southern_Gentlem> he does things to try to stir up crap from the get go
17:16:40 <DiscordianUK> I think he was a troll
17:17:17 <nirik> They have issues with their approach for sure, but do try and redirect him into something productive if possible. If not, oh well, but don't assume before he actually does something ban worthy, IMHO.
17:17:31 * nirik doesn't think so, troll is overused.
17:18:03 <nirik> I think he has a lang barrier and an attitude/approach issue. ;(
17:18:09 <dcr226> lets face it, he's not the worst we've ever seen. He's also not likely to be the last :-)
17:18:22 <nirik> sure.
17:19:02 * dcr226 thinks close - "no evidence, but thanks for the feedback"
17:19:10 <dcr226> or words to that effect
17:19:14 <DiscordianUK> +1
17:19:57 <Southern_Gentlem> on 78 and 79
17:20:07 <dcr226> yeah, I think they're about the same thing
17:20:11 <nirik> sure, except they are already closed, but ok.
17:20:31 <dcr226> I'm not sure we should be closing them before meeting in honesty, but I'm not loosing sleep over it
17:21:09 <nirik> yeah, agreed.
17:21:39 <nirik> anything more on tickets?
17:21:53 <DiscordianUK> i'm done
17:22:20 <nirik> #topic Open Floor
17:22:22 <Southern_Gentlem> reopened posted and reclosed
17:22:27 <nirik> anyone have anything for open floor?
17:23:11 * dcr226 slides across the open floor into the chair stack at the back
17:23:17 <Southern_Gentlem> other than start talking up FUDCON and people start posting their Barcamp Ideas nopw
17:23:29 <dcr226> barcamp? whats barcamp?
17:23:38 <dcr226> sounds like there is beer involved
17:23:48 <Southern_Gentlem> Fudcons work on the Barcamp  method
17:24:13 <Southern_Gentlem> everyone gets up and does a 30-60 sec pitch about what they want to talk about
17:24:25 <dcr226> oh, i see..cool
17:24:30 <Southern_Gentlem> that is on a piece of paper that goes on the wall
17:24:44 <Southern_Gentlem> when everyone is done pitching everyone votes
17:24:56 <Southern_Gentlem> and that creates the schedule
17:27:22 <nirik> sure, do mention fudcons to folks.
17:28:18 <Southern_Gentlem> nirik,  i was hinting more at you and the infrastructure team and the devel folks as well
17:28:53 <nirik> for what? barcamp sessions? sure...
17:30:44 * nirik will close out the meeting in a few here if nothing else.
17:32:47 <nirik> Thanks for coming everyone!
17:32:49 <nirik> #endmeeting